Customer Service
Good Shepherd Gifts's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at assistance@goodshepherdgifts.com or call toll free (903) 360-6566 if outside the USA.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
Good Shepherd Gifts offers OUR TRI GUARANTEE
1 - Quality of work: We do our best working with our artisans to produce and deliver high quality work by using grade A materials with top quality art work and finish. Upon receiving our stock all items are checked and inspected.
2 - Prompt delivery: Upon receiving an order we immediately start processing and handling the order. Our packing materials and methods has delivered endless packages to all over the world with no damages or faults.
3 - Price guarantee: We believe our prices reflect one of the lowest Dollar value* for each item in the online market. Offering quantity ordering discounts to variable items has gained us repeated customers, such as churches, schools and organizations.
*Price comparison on same item quality and finish. Does not include items on sale or on clearance. Compared to venders within the continent of U.S.A.
FREE Shipping Offer - Orders of $250 or more qualify for FREE GROUND SHIPPING.
Quantity Discounts - See the ALL Quantity Discounts category for products applicable for this special offer.
STANDARD SHIPPING apply to the Continent of U.S.A using GROUNDS shipping only. Estimated delivery for such orders are 5-7 business days. If an item is not in stock we will notify you by e-mail or by phone to let you know. The following chart is a guide to the costs for STANDARD shipping&handling;
The following Chart is a guide to the costs for STANDARD Shipping items: | Rates apply to the Continent Of U.S.A. using GROUNDS shipments only.
Shipping & Handling | $ 00.01- 25.00 | $6.95 | | $25.01- 50.00 | $9.95 | | $50.01-75.00 | $15.95 | | $75.01-99.99 | $19.95 | | $100.01-150.00 | $23.95 | | $150.01-249.99 | $29.95 | Orders of $250 or more
qualify for FREE GROUND SHIPPING
EXPRESS SHIPPING apply to the Continent of U.S.A using the USPS Express shipping or UPS NEXT DAY shipping. Estimated delivery for such orders are 2-3 business days. If an item is not in stock we will notify you by e-mail or by phone to let you know. The following chart is a guide to the costs for EXPRESS shipping & handling;
| $ 00.01- 25.00 | $23.95 | | $25.01- 50.00 | $29.95 | | $50.01-75.00 | $38.95 | | $75.01-100.00 | $48.95 | | $100.01-150.00 | $58.95 | | $150.01-200.00 | $67.95 | | $200.01-300.00 | $87.95 | For orders over $300.00, please call for Next Day Air shipping rates.
FREE STANDARD SHIPPING apply to any order of $250.00 or more.
INTERNATIONAL SHIPPING costs differs from country to another. Please e-mail us your order with your address and we'll answer you back with shipping costs and directions of how to place your order.
To obtain the status of an order, enter the confirmation number and click Go!.
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The Good Shepherd Gifts
